Charming vintage ambiance and welcoming staff.

Dated decor and poor condition of carpets.

The hotel sits centrally in Lerwick, putting unique shops and cafes within easy reach. The high-ceiling rooms have a distinctive Victorian charm, making for an interesting atmosphere.

The tall 1887 brick structure lacks a lift, which makes navigating multiple flights of stairs a chore, especially after a long day. Rooms show signs of aging with dated decor, peeling wallpaper, and carpets that could use a deep clean. Amenities like fridges and security chests seem absent, and shower heads definitely need an upgrade. The hotel bar appears lifeless and the reception is oddly not manned—keys must be collected from the bar instead. Internet access isn't communicated clearly, leaving guests guessing how to connect.

feel welcomed like a local at this charming hotel with incredible staff support and free wi-fi

The staff is incredibly helpful.

Charming, Charming, Charming

The warm and inviting atmosphere won me over from the moment I stepped in! Breakfast by Chef Mickey was a delight, with generous portions that left me energized and happy for the day. Plus, the friendly conversations with locals at the bar made me feel like I was part of the community.

recommend ❤️❤️

the breakfast was amazin, micky gave us great choices and even got some fresh smoked haddock. janet was super friendly in the dining room, even helped us find the carpark. harvey made us feel at home and upgraded us to a seaview room, which was really nice. the staff were all friendly and helpful, made our stay really comfy. we had a great time and would totally recommend to others.

the hotel needs some repairs, the decor is a bit outdated and some things were peeling. also, there was no elevator and some rooms were a bit noisy from the street.

our stay at the grand hotel was nice! the location was great, close to the bar lounge. the staff were lovely and welcoming, making our family feel at home. breakfast was also a highlight, really tasty and filling!

do recommend

Had a lovely time enjoying the cozy bar and the hearty breakfast service. The hotel offered a great outdoor area to relax and a nice lounge perfect for unwinding in the evenings. A minor detail was the absence of a 'do not disturb' sign for our door, but it didn’t take away from our overall enjoyment. 😊

The Grand Hotel has a charming vintage ambiance, and the staff were extremely welcoming, making me feel right at home. I particularly appreciated the easy access to the town, with lovely views of Bressay Sound from my room.

Could use an elevator for easier access.

The Grand Hotel has charming character, with friendly, attentive staff and a delightful breakfast selection. the decor needs some attention, and the noise from the street can be a bit much. it offers a warm atmosphere and a solid stay in a fantastic location.

Charming Stay with Character

Had a delightful time! The breakfast spread was fresh and flavorful, especially with eggs cooked to order. The staff radiated friendliness, making every moment enjoyable. Be sure to explore the lovely breakfast area with its beautiful view of the harbor. it's worth waking up early for!

I had a lovely stay at The Grand Hotel, where the charming staff made me feel welcomed. The freshly prepared breakfast was a highlight, providing great variety. Although the plumbing issues were a bit frustrating, the overall friendly atmosphere and central location made it worthwhile.

The breakfast here was a highlight. the chef whipped up the most delicious spread each morning. My family loved the spacious dining area where we could enjoy our meals with beautiful views. The staff were friendly and went above and beyond to help us.

My kids wished there were more kid-friendly activities available. The stairs made it tough for our little ones to navigate, so a lift would have been a lifesaver.

my stay surpassed past visits to lerwick, and this hotel truly shone in its vibrant night scene. the staff were exceptionally accommodating, and i loved the freshly prepared breakfast that energized my mornings. being in the heart of the action made exploring so much more enjoyable.

wifi connectivity was inconsistent.

would definitely visit it again

The breakfast was freshly prepared every morning with a great selection including eggs and toast. The staff were super friendly and attentive, always ready to help. My room had a private bathroom, flat-screen TV, and heating. It was clean and cozy. the location is perfect, right in the heart of everything.